Legal

Refund Policy

Last updated: March 29, 2024  ·  Please read carefully before using our services

1. Our Free Service

FreeIPTV.pro provides free IPTV access at no cost to users. Because we do not charge you anything to use our service, there is nothing to refund for the core IPTV access we provide.

2. Third-Party CPA Offers

To unlock free IPTV access, users may be asked to complete offers from our third-party CPA (Cost Per Action) network partners. These offers are provided and managed by independent companies, not by FreeIPTV.pro.

If you make a purchase or subscription through a third-party offer:

• That transaction is between you and the third-party offer provider
• Refund requests for those transactions must be directed to the respective third party
• FreeIPTV.pro does not receive, process, or have access to any payment you make to third parties

3. How to Request a Refund from a Third Party

If you completed a paid offer and wish to request a refund, follow these steps:

• Locate the confirmation email from the third-party offer provider
• Contact their customer support directly using the contact details in that email
• Reference your order number and the reason for your refund request
• Most providers process refund requests within 5–10 business days

4. Accidental or Unauthorized Charges

If you believe you were charged without your consent or authorization through a third-party offer, we recommend:

• Contacting your bank or credit card provider to dispute the charge
• Reaching out to the third-party provider directly
• Contacting us so we can help identify which partner may have charged you

5. Donations or Voluntary Contributions

If our website ever accepts voluntary donations or contributions to support the service, those are considered non-refundable as they are voluntary gifts to help maintain the free service.

6. Contact Us

If you have any questions about this Refund Policy or need help identifying a third-party charge, please contact us: